Privacy Policy
It is important to us that your personal data is stored securely and confidentially. We have procedures for collecting, storing, deleting, updating, and sharing personal data to prevent unauthorized access and to comply with applicable UK law. When you use our services or purchase from us, you may directly or indirectly provide information about yourself in various ways, such as:
- Contact details – Name, address, email address, mobile phone number, billing and shipping address, etc.
- Personal identification number – National Insurance Number
- Payment information – Billing details and bank account number
When you are a customer at Simple Family Law, purchase legal documents or services, you accept our terms and conditions. In this context, your personal information will be stored and used to deliver our legal documents and invoice for our services. By accepting our terms and conditions, we use your information to:
- Process your purchase of legal documents and services and, if necessary, verify your identity.
- Provide customer support and information about products and services you request.
- Delivery of legal documents and services.
- Any warranty, service, and complaint issues.
To provide the services we have agreed upon with you and for other purposes described in this privacy policy, Simple Family Law may share your personal information with collaborators, suppliers, or subcontractors. To manage your payments, your data may be shared with financial partners. Due to legal requirements or with your approval, Simple Family Law may share your information with authorities such as Customs, Tax, Police, or other authorities.
Only Simple Family Law or our suppliers and partners who need access to your personal information for a specific task will have access to your personal information. We do not resell your personal information to third parties, and will largely handle your personal information within the EU on our own servers or those of our subcontractors.
Simple Family Law only stores your personal data as long as necessary for the purposes outlined in this privacy policy. For example, we will store your data for a maximum of 5 years or as required by law. We will regularly remind and remove personal data if they are no longer necessary.
News, Offers, Consent, etc.
By accepting and actively consenting to receive marketing, we may use your personal information to:
- Contact you via email, phone, SMS, MMS, mail with advice, news, and offers about legal documents.
- Store cookies to improve user experience and target relevant marketing to you.
- Invite you to participate in customer surveys/business development initiatives.
Simple Family Law will also collect and process personal data to comply with applicable UK laws, such as accounting and tax laws.
If you no longer wish to receive targeted communications from us, you can unsubscribe by sending an email to contact@simplefamilylaw.co.com.
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Your Rights
You can submit a written request for a copy of the information we have stored about you. The copy is free of charge, and we aim to respond within 30 days. You have the right to correct incorrect or incomplete information about yourself. If you no longer wish Simple Family Law to store your data, you have the right to have your data deleted, provided they are no longer necessary for the purpose they were collected for. You have the right to restrict data if:
- You dispute the accuracy of your personal information.
- The processing is unlawful.
- We no longer need the information, but you need it for a legal claim.
You have the right to retract any consent given to Simple Family Law at any time. You have the right to make decisions about your own data based solely on automated collection, including profiling, that may have legal consequences or similarly affect you.
